Tour Manager Job Description

Tour managers organize tours and accompany tourists to a variety of locations. They are responsible for ensuring that travel arrangements run as smoothly, safely and enjoyably as possible from beginning to end.

Tour managers may be involved in preparing tour schedules prior to the tours being publicized and booked.

Typical Job Duties

• Design flexible tour packages to meet the needs of different clients

• Respond to questions and offer help to anyone who is experiencing problems

• Organize attraction transportation and entry

• Provide commentary en route to destination

• Communicate information such as itinerary, cultural information and timelines

• Assist with passport or immigration issues

• Deal with emergency situations such as illness

• Advise tourists about facilities and attractions of destination such as restaurants, shops and sights

• Liaise with hotels, restaurants and coach companies