Governmental Program Agent Job Description

Governmental program officers are responsible for ensuring that citizens and the general public have access to high-quality, seamless service when accessing and enquiring about services provided by client ministries, agencies and other offices of government.

Governmental program officers work for the operations branch of the regional or federal government’s in-person and regional points of service.

Typical Job Duties

• Accountable for the administration of the local or regional service office

• Provide first contact for customer service delivery

• Collect revenue at the location on behalf of the government

• Deliver cost-effective governmental services to citizens in an efficient and respectful manner

• Provide information to citizens regarding specific governmental programs

• Respond to customer inquiries

Scholarships for Becoming a Governmental Program Agent

The Applicable Majors section below shows fields of study relevant to a career as a Governmental Program Agent. You can search for scholarships matched to those fields of study on our All Scholarships by Major page.

Success Tip: Be sure to apply for any scholarships that you even barely qualify for, as there are millions of dollars of scholarships that go unused every year due to a lack of applicants!